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Comprehensive 49-Point Service Protocol

Seasonal Heating & Cooling Inspection

Each checkpoint requires exactly one grade: Done, Not Done, or N/A. Each submission logs an isolated service visit linked directly to your CRM account.

Customer & Work Order Information

Service Visit ID: SRV-260929-3671

HVAC Equipment Specifications

Manufacturer & Model Specs
Filter Replaced During Visit

New filter installed today

Inspection Checklist (7 Sections • 49 Items)

Select Done, Not Done, or N/A

Every item corresponds to official HVAC maintenance standards. Required for compliance and CRM warranty archiving.

Section 110 Items

General Safety

Electrical disconnects, gas shut-off valves, carbon monoxide, and physical safety guards.

0/10 Checked
1

Inspect high & low voltage disconnect switches and outdoor breaker

Critical Safety Point
2

Test carbon monoxide (CO) levels around furnace / air handler and flue

Critical Safety Point
3

Inspect natural gas or propane shut-off valve, piping, and unions for leaks

Critical Safety Point
4

Verify condensate overflow safety switch (float switch) trips properly

5

Inspect smoke alarms and CO detectors in mechanical room and adjacent zones

6

Verify proper equipment clearances from combustible materials (min 3 ft)

7

Inspect flue pipe and chimney draft for proper venting, corrosion, or blockage

8

Check equipment grounding and electrical bonding to code

9

Inspect equipment access panels, door interlock safety switches, and screws

10

Verify outdoor condenser fan guard and compressor protective grille integrity

Section 210 Items

Cooling System

Refrigerant charge, coils, compressor amp draw, and condensate drainage.

0/10 Checked
1

Clean or wash outdoor condenser coil and remove debris/foliage

2

Inspect indoor evaporator coil for biological growth, dirt, or fin damage

3

Check refrigerant subcooling or superheat against manufacturer specifications

Critical Safety Point
4

Inspect suction and liquid line insulation for deterioration or tears

5

Measure compressor running amp draw vs. rated RLA specification

6

Inspect contactor contacts for pitting, burning, or insect contamination

7

Test dual-run capacitor microfarads (compressor & fan MFD rating)

8

Clear and flush primary condensate drain line, P-trap, and test drainage flow

9

Inspect auxiliary drain pan, secondary drain line, and float switch

10

Check condenser fan motor bearings, blade balance, and secure set-screws

Section 38 Items

Heating System

Heat exchanger, burner assembly, ignition controls, and flame safety.

0/8 Checked
1

Inspect heat exchanger for cracks, rust perforations, or stress separations

Critical Safety Point
2

Clean and inspect main gas burner tubes, orifices, and crossover ports

3

Clean and test flame sensor microamp signal reading (target > 1.5 µA)

4

Inspect hot surface igniter (HSI) resistance or spark electrode gap

5

Test primary high-temperature limit switch and rollout switches

6

Inspect draft inducer motor operation, pressure switch tubing, and amp draw

7

Verify gas manifold pressure with manometer (W.C. rating)

8

Inspect electric auxiliary heat strips, sequencers, and thermal cutouts (if heat pump)

Section 43 Items

Electrical System & Airflow

Blower wheel assembly, static pressure, and motor capacitor readings.

0/3 Checked
1

Inspect blower assembly, blower wheel cage, and clean motor housing

2

Measure total external static pressure (TESP) across return and supply plenums

Critical Safety Point
3

Test blower motor capacitor and measure operating full-load amperage (FLA)

Section 510 Items

System Inspection & Additional Services

Filtration, ductwork, thermostat calibration, line voltage, and IAQ add-ons.

0/10 Checked
1

Inspect air filter condition, record size/MERV rating, and replace/clean

2

Calibrate thermostat, test heating/cooling cycle staging, and check battery

3

Measure incoming supply line voltage under operational load

4

Inspect supply and return duct connections for air leakage or disconnected joints

5

Inspect dampers, motorized zone valves, and zone controller board (if zoned)

6

Inspect whole-home humidifier, water panel pad, and solenoid operation (if installed)

7

Inspect UV germicidal light bulbs, ballast, or electronic air cleaner (if installed)

8

Check crankcase heater operation on outdoor heat pump / AC unit

9

Inspect electrical wiring harness, wire nuts, and terminal strip torque

10

Perform visual duct static balance & return register velocity check

Section 64 Items

Customer Education

Filter replacement intervals, smart thermostat programming, and maintenance schedule.

0/4 Checked
1

Review proper air filter replacement schedule and recommended MERV rating with customer

2

Demonstrate thermostat programming, eco settings, and seasonal mode changes

3

Explain identified component wear, age considerations, or preventative repair needs

4

Provide seasonal maintenance plan options, warranty status, and emergency shut-off briefing

Section 74 Items

Post-Completion

Operational cycle test, workspace cleanup, access panel resealing, and homeowner sign-off.

0/4 Checked
1

Run system through a full heating and cooling cycle; verify delta-T temperature split

Critical Safety Point
2

Verify all service panels, latches, electrical covers, and disconnect lids are sealed

3

Clean and vacuum work area around indoor unit and remove outdoor service debris

4

Affix signed maintenance inspection tag to equipment with service date & technician ID

Overall System Condition & Recommendation

Select overall health state for customer record and follow-up dispatch.

System running within manufacturer tolerances. Ready for seasonal demands.

Operational with component wear, weak capacitor, or recommended preventative parts.

Critical safety violation: cracked heat exchanger, high CO, or gas leak. System isolated.

Notes on capacitor MFD, delta-T split, amp draws, or suggested repairs.

Homeowner concerns regarding hot/cold spots, noise, or indoor air quality requests.

Inspection Photo Documentation

Attach photo proof of condenser, evaporator, capacitor tester readings, filter state, or defects.

Tap to take photo or upload from device

Supports camera capture on mobile, JPG, PNG

Signatures & Work Verification

Draw technician and customer sign-offs below using touchscreen, trackpad, or stylus.

Technician Signature*

Certified HVAC Technician

Sign with fingertip or stylus here
X ________________________________________

Legally binding electronic signature for HVAC service record.

Customer / Homeowner Acceptance

Customer / Authorized Representative

Sign with fingertip or stylus here
X ________________________________________

Legally binding electronic signature for HVAC service record.

0 of 49 Checklist Items Marked

Review inspection report, print copy, and transmit directly to CRM contact timeline.